Privacy Policy
At LK Psychology, I am committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles.
This Privacy Policy explains how personal information may be collected, used, stored and disclosed when you visit this website, contact LK Psychology, or enquire about services.
1. What information may be collected
Depending on how you use this website, LK Psychology may collect personal information such as:
your name
email address
phone number
information you provide through a contact form or enquiry form
information you provide when booking an appointment
IP address and general website usage data
any other information you choose to provide
If you contact LK Psychology through the website, email or an online booking form, you may choose to provide personal information relevant to your enquiry.
2. How your information is used
Your information may be used to:
respond to enquiries
communicate with you about appointments or services
provide information you have requested
administer and improve the website
maintain website security and performance
comply with legal and professional obligations
LK Psychology will not sell your personal information.
3. Marketing communications
If you subscribe to updates or request information, you may receive occasional communications from LK Psychology. You can opt out of these at any time by using the unsubscribe link or by contacting LK Psychology directly.
4. Website analytics, cookies and similar technologies
This website may use cookies and similar technologies to understand website traffic, improve functionality and support website performance.
Cookies are small files stored on your device by your browser. Most browsers accept cookies automatically, but you can usually change your browser settings to refuse cookies. Doing so may affect how parts of the website function.
Third-party services such as website analytics providers may collect de-identified or aggregated information about how visitors use the site.
5. Storage and security
Reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information submitted through the website or by email may be stored using secure third-party systems, such as website hosting, email, forms or booking platforms. While reasonable steps are taken to protect your information, no method of electronic transmission or storage is completely secure.
6. Disclosure to third parties
Personal information may be disclosed to third-party service providers where reasonably necessary to operate the website or provide services, such as:
website hosting providers
IT and email service providers
online booking or practice management systems
payment processing providers, if relevant
professional advisers where required
Information may also be disclosed where required or authorised by law.
7. Overseas disclosure
Some third-party service providers used by LK Psychology may store or process data outside Australia. Where this occurs, reasonable steps will be taken to use reputable providers with appropriate privacy and security standards.
8. Links to other websites
This website may contain links to third-party websites for your convenience. LK Psychology is not responsible for the privacy practices or content of those external websites. You should review the privacy policies of any external sites you visit.
9. Access and correction
You may request access to personal information held about you, and you may request correction of inaccurate personal information, by contacting LK Psychology using the details below.
10. Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services or legal obligations. The current version will always be published on this website.
11. Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
LK Psychology
Email: connect@lkpsychology.com.au
Phone: 0466 212 372